Returns & Refund Policy

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We hope you love your Project Frida purchase. If for any reason you are not completely satisfied, you may request a return within 14 days of receiving your order.

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To be eligible for a return:

• The item must be unworn and unused.

• The item must be returned in its original packaging.

• Proof of purchase must be provided.

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The following items are non-returnable:

• Custom-made jewellery

• Personalized products

• Made-to-order pieces

• Gift cards

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Customers are responsible for return shipping costs unless the item arrives damaged or incorrect.

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Once your return has been received and inspected, you will be notified of the outcome. Approved refunds will be processed to the original payment method within 14 days.

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Shipping costs are non-refundable unless the return is due to an error by Project Frida or a defective product.

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For return requests, please contact:
info@project-frida.com